While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
AFS offers soft skills training for your fleet’s staff. Our trainers have over 25 years of experience in Management & Sales training, providing a wide range of tailored courses covering numerous subjects for newly appointed managers, supervisors etc.
Here is a sample of what AFS’s team can offer yours:
- Customer Service and after sales training course
- Sales Skills (buying cycle and selling cycle)
- Interviewing & recruitment techniques
- Presentation skills
- Communication skills
- Negotiation skills
- Telephone etiquette and Tele-sales training course
- Time Management
- Leadership skills
- Problem Solving
All of the courses mentioned above were already conducted in more than one corporate entity in the MENA area, such as: AUC, MCV, BMW – Bavarian Auto Group, Carrefour, ORASCOM, Orange, Microsoft, NSGB, BNP Paribas, Citibank, National Bank of Egypt, Qatar Financial stock market and Barwa Company in Qatar.