Technical skills may help you achieve your objective, but your soft skills are the means to set you on the right track. Your work ethic, attitude, communication skills, emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.
AFS offers soft skills training for your fleet’s staff. Our trainers have over 25 years of experience in Management & Sales training, providing a wide range of tailored courses covering numerous subjects for newly appointed managers, supervisors etc.
Here is a sample of what AFS team can offer you:
- Customer Service and after sales training course
- Sales Skills (buying and selling cycle)
- Interviewing & recruitment techniques
- Presentation skills
- Communication skills
- Negotiation skills
- Telephone etiquette and Tele-sales training course
- Time Management
- Leadership skills
- Problem Solving
All of the courses mentioned above were already conducted in more than one corporate entity in the MENA area, such as: AUC, MCV, BMW – Bavarian Auto Group, Carrefour, ORASCOM, Orange, Microsoft, NSGB, BNP Paribas, Citibank, National Bank of Egypt, Qatar Financial stock market and Barwa Company in Qatar.